Privacy policy

Introduction

This website belongs to Textile Group Ltd (“Company”), registered in England and Wales.

We value your privacy and work hard to protect it. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your personal information.

Important: We will never sell or share your personal information without your knowledge and consent. Please read this Policy carefully before providing any personal details.

By using, registering, or placing an order on http://contouryou.co.uk, you agree to the collection and use of your information as outlined in this Policy. Because technologies evolve, we may update this Policy from time to time. All updates will appear on this page.

This Policy should be read alongside our Terms and Conditions of Use.

For the purposes of the Data Protection Act 1998, the Data Controller is:
Textile Group Ltd
21 Hawkins Drive, Grays, Essex, United Kingdom, RM16 6GE
Email: [email protected]

What Personal Information We Collect

When you visit, register, or place an order on http://contouryou.co.uk, you may provide:

Your name, email address, and postal address (home or company).
Uploaded text or content.
Technical information such as your IP address and browser type.

We only collect this information if you provide it voluntarily.

How We Use Your Personal Information

The Company may use your information to:

Fulfil your purchase and share details with partners or suppliers.
Provide the services you request.
Enable interactive features on our website.
Respond to your inquiries.
Send updates about promotions, new products, or services.

We retain personal information only as long as necessary to complete your order or provide services.

When We May Disclose Your Information

We may share or disclose personal information to:

Exercise or defend legal rights.
Comply with laws, regulations, or valid legal processes (such as a search warrant or court order).
Investigate suspected fraud or violations of our Terms and Conditions.
Support a sale, merger, or restructuring of the Company.

We will never sell your personal information to third parties without your explicit consent.

Your Choices and Opt-Out Rights

You may opt out at any time by emailing us at [email protected]. Options include:

Removing your personal data from our active records.
Unsubscribing from newsletters or promotional communications.

Please note: we cannot remove your data from third-party partners or advertisers who already received it in line with this Policy.

Surveys, Feedback, and Promotions

From time to time, the Company may:

Send surveys or feedback requests to improve our services.
Use your responses only for evaluation. We do not share personal details outside the Company.
Use your name or image for marketing if you participate in promotions or contests.

To maintain customer service standards, we may record and monitor incoming calls.

Non-Personal Information We Collect

We may also collect non-personally identifiable information, such as:

IP address and browser type.
Access times and domain names.
General usage habits.

This data does not directly identify you but helps us improve website performance.

We may send newsletters by email to users unless they opt out. Newsletters may include:

Updates about new features.
Weekly events or promotions.

You may unsubscribe at any time by emailing [email protected].

Third-Party Access and Disclosure

We may share your information with trusted third parties who:

Process orders and deliver products.
Handle credit card payments.
Provide customer support services.

We may also share aggregated website usage statistics that do not identify individuals.

If you consent, other companies in our group may contact you occasionally with offers. You can withdraw this consent at any time by emailing us.

We may disclose your identity if:

A third party claims that your uploaded content violates their rights.
Fraud prevention or credit risk reduction requires it.

If our Company merges with or is acquired by another entity, we may transfer your information to the new owners.

Security of Your Data

Although we work hard to protect your data, no internet transmission is completely secure. You share information with us at your own risk.

We employ safeguards against:

Unauthorized access.
Unlawful processing.
Accidental loss, destruction, or damage.

We keep your information only as long as the law allows or requires.

The Company also requires our partners to protect your data. However, if they suffer a breach, we are not liable for resulting losses.

Cookies

Cookies are small text files that help websites function more efficiently.

We use cookies to:

Recognize you when you return.
Keep you logged in while browsing.
Track activity through affiliate links.

Our cookies do not store credit card details, phone numbers, or sensitive personal data.

Most browsers let you manage cookies. For details, visit www.allaboutcookies.org.

This Policy only covers cookies set by Textile Group Ltd, not third-party advertisers.

Information Sharing with Partner Merchants

We may share voluntary order-related details with partner websites, such as:

Order numbers.
Transaction amounts.

This sharing ensures accurate tracking. We do not release additional personal details without your request.

Accessing and Correcting Your Information

You have the right to:

Request the personal information we hold about you.
Ask us to update inaccurate details.

To do so, email us at [email protected].

We will not charge for this service unless requests are excessive or repetitive. In those cases, we may charge a reasonable fee or refuse the request.

Age Restrictions

Our website and services are intended for individuals 18 years or older.

If we discover that a minor under 18 has used our services without proper consent, we will terminate the account immediately.

International Use

Our website operates in the United Kingdom. If you access it from outside the UK, you consent to transferring your information to the UK.

Policy Updates

We reserve the right to amend this Policy at any time. Updates may reflect:

New services.
Changes in law.
Technological improvements.

We will not notify you individually of changes. Please check this page regularly. Continued use of our website means you accept the latest version of this Policy.

Spyware

We never install or use spyware on user devices.

Section Titles

Headings in this Policy are for convenience only and have no legal effect.

Payment Partners

The Company accepts PayPal as a payment method. By using PayPal, you also agree to its terms, privacy policy, and legal disclosures. Please review these documents directly on PayPal’s website.